unosyete Privacy Policy – How We Handle Your Personal Data

unosyete operates the online gaming platform accessible at unosyete.best. For the purposes of the Data Privacy Act of the Philippines (Republic Act 10173) and this Privacy Policy, unosyete is the personal information controller — meaning we are the entity that determines why and how your personal data is collected and processed.

This Privacy Policy applies to all personal data collected through the unosyete platform, including through account registration, deposits, withdrawals, gameplay, sports betting, customer support interactions, and any communications you have with unosyete via email, chat, or other channels. It applies to all players registered on unosyete regardless of which part of the Philippines they are located in.

The types of personal data unosyete collects fall into three broad categories. The following table sets out what is collected, why it is collected, and whether providing it is mandatory or optional for using the unosyete platform.

unosyete does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation. The only exception is where a player voluntarily discloses health-related information in connection with a responsible gaming request (for example, problem gambling treatment), in which case this data is handled with enhanced care and used solely for the stated responsible gaming purpose.

unosyete collects personal data through the following channels and mechanisms:

• Direct registration: When you create a unosyete account, you provide your name, date of birth, email address, and mobile number directly. This is the primary source of identity and contact data.
• KYC verification: When your account reaches withdrawal thresholds requiring identity verification, you submit government ID documents and supporting proof of address. unosyete's verification team and its KYC service partner process these documents.
• Deposits and withdrawals: When you transact through GCash, Maya, bank transfer, or card payment, transaction metadata (amount, time, masked payment reference) is captured automatically by unosyete's payment systems.
• Platform usage: As you play games or place bets on unosyete, your gameplay history, session data, and technical connection information are automatically recorded. This data is used for account security, fraud detection, and responsible gaming monitoring.
• Customer support interactions: When you contact unosyete support via live chat or email, the content of those interactions is recorded and retained for quality assurance, training, and dispute resolution.
• Cookies and tracking technologies: unosyete's platform uses cookies and similar technologies to maintain your logged-in session, remember your preferences, and collect aggregated analytics data. See Section 10 for full details.

unosyete processes personal data only for clearly defined, legitimate purposes. We do not process data for purposes that are inconsistent with the reason it was originally collected. The main purposes for which unosyete uses your personal data are:

• Account creation and management: To register your unosyete account, verify your identity, maintain your account settings, and provide you with access to the platform's features.
• Payment processing: To process deposits via GCash, Maya, and other Philippine payment channels, and to process withdrawal requests back to your registered payment methods. Financial data is required to complete these transactions and maintain accurate records.
• Fraud prevention and security: To detect unusual login activity, identify potentially fraudulent transactions, and prevent unauthorised access to your unosyete account. Technical and gaming data are analysed by unosyete's security systems for this purpose.
• Regulatory compliance and AML: To comply with anti-money laundering obligations, age verification requirements, and identity verification requirements applicable to online gaming platforms operating in the Philippines. Transaction monitoring is conducted as part of these obligations.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, to apply voluntary responsible gaming tools (deposit limits, session reminders, self-exclusion) on your account, and to facilitate interactions with our responsible gaming support team.
• Platform improvement: Aggregated, anonymised analytics data is used to understand how players use unosyete — which games are popular, where players encounter friction in the interface, and how to improve the mobile experience. This analysis does not identify individual players.
• Customer support: To respond to your queries, resolve complaints, and maintain records of your support interactions for quality assurance purposes.
• Communications: To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts. Marketing communications are sent only with your explicit consent and you can opt out at any time.

Under the Data Privacy Act of the Philippines, unosyete must have a lawful basis for processing your personal data. The legal bases unosyete relies on are as follows:

• Contractual necessity: Most data processing on unosyete is necessary to provide the service you signed up for. Account management, payments, and game operation fall under this basis — without processing this data, unosyete simply cannot operate your account.
• Legal obligation: Some processing — particularly KYC identity verification, transaction monitoring, and record-keeping — is required by law. unosyete processes this data because it is legally obligated to do so, not simply because it is convenient.
• Legitimate interests: Fraud detection, platform security, and aggregated analytics are processed under unosyete's legitimate business interest in operating a secure, fair, and well-functioning platform. This processing does not override your individual rights.
• Consent: Marketing communications and non-essential cookies are processed only with your explicit consent. Consent is separate from account registration and can be withdrawn at any time without affecting your ability to use the unosyete platform.

unosyete does not sell, rent, or trade your personal data. We share data with third parties only where necessary and only under strict confidentiality agreements. The third parties who may receive your data and the reason for sharing are listed below:

• Payment processors (GCash / Maya / banks / card networks): Transactional data is shared with payment providers solely to process your deposits and withdrawals. These providers have their own privacy policies and regulatory obligations.
• KYC verification partners: When identity verification is required, your identity documents are processed by a contracted KYC service partner under strict data processing agreements. Document images are not retained by unosyete beyond the period required by law.
• Game providers (JILI and others): Game session data is shared with game providers to operate the games. Game providers do not receive identity or financial data beyond what is technically required to run the game session.
• Anti-fraud and security service providers: Anonymised or pseudonymised technical data (device fingerprints, IP data) may be shared with fraud prevention service providers to identify suspicious activity patterns across the industry.
• Regulatory and law enforcement authorities: unosyete will disclose personal data to Philippine authorities, law enforcement, or regulatory bodies when required to do so by law, court order, or legitimate official request.
• Professional advisers: Legal, audit, and financial advisers engaged by unosyete may have access to personal data in the course of providing their services, subject to professional confidentiality obligations.

unosyete retains personal data only for as long as is necessary for the purpose it was collected, or as required by Philippine law. The retention periods that apply to different categories of data are as follows:

• Account and identity data: Retained for the duration of your active account, plus a minimum of five years after account closure, as required for AML and gaming regulatory compliance.
• Financial transaction records: Retained for a minimum of seven years from the date of the transaction, in compliance with Philippine financial record-keeping requirements.
• KYC documents: Retained for the duration of your active account plus five years after account closure, or longer if required by a regulatory investigation or legal proceeding.
• Gaming and betting history: Retained for the life of your active account and up to three years after closure for audit and dispute resolution purposes.
• Support communications: Retained for up to three years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained for as long as your consent is active, plus two years after consent is withdrawn, as evidence of the consent status.

When data reaches the end of its retention period, unosyete securely deletes or anonymises it so that it can no longer be associated with you as an individual. You may also request deletion before the end of the standard retention period — see Section 9 for details of your rights.

unosyete applies technical and organisational security measures appropriate to the risk level of the personal data we process. These measures are reviewed and updated regularly to keep pace with evolving threats.

• Encryption in transit: All data transmitted between your device and unosyete servers is encrypted using TLS 1.2 or higher (256-bit). This applies to all platform pages, payment flows, and API communications.
• Encryption at rest: Stored personal data on unosyete servers is encrypted at rest. Payment data is handled exclusively through PCI DSS-compliant processors — unosyete's own servers do not store raw card numbers or full GCash credentials.
• Access controls: Access to personal data within unosyete is restricted on a need-to-know basis. Team members can only access the data necessary for their specific role. All internal access is logged and reviewed.
• Two-factor authentication: unosyete offers two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA to add an additional layer of protection beyond their password.
• Security monitoring: unosyete's systems are monitored continuously for unusual activity, intrusion attempts, and anomalies that may indicate a security incident.
• Data breach procedure: In the event of a personal data breach that poses a risk to players, unosyete will notify affected players and the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

As a player on unosyete based in the Philippines, you have the following rights under the Data Privacy Act of the Philippines. unosyete is committed to honouring these rights within 30 calendar days of receiving a valid request.

Cookies are small text files stored on your device when you access a website. unosyete uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site so we can keep improving it.

unosyete does not use third-party advertising cookies or tracking pixels that follow you across other websites after you leave the platform. Our analytics cookies collect only anonymised, aggregated data that cannot be used to identify you as an individual.

You can manage cookie preferences in your browser settings. Disabling essential cookies will prevent unosyete from functioning correctly and you will not be able to maintain a logged-in session. Disabling analytics or functional cookies will not affect your ability to access games or manage your account.

unosyete is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. The unosyete registration process requires users to confirm their age, and identity verification procedures are in place to detect and prevent underage account creation.

If unosyete becomes aware that personal data has been collected from a person under 18, the account will be immediately suspended, the data will be deleted, and any deposit balance will be returned through the payment method used. If you are a parent or guardian and believe your child has created an account on unosyete, please contact support@unosyete.best immediately.

The unosyete platform integrates with third-party service providers — including game providers like JILI, payment processors like GCash and Maya, and KYC verification partners. Each of these third parties has its own privacy policies governing how they handle data received through their systems.

unosyete selects third-party service providers carefully and requires them to process player data only as directed by unosyete and for the specific purposes stated in our data processing agreements. unosyete remains responsible for your data under Philippine data privacy law even when it is processed by a third-party provider on our behalf.

unosyete does not control third-party platforms, and this Privacy Policy does not cover the data practices of any third-party service you access independently. If unosyete's platform contains any links to other websites, following those links takes you to sites governed by their own privacy policies, not this one.

unosyete reviews this Privacy Policy periodically and will update it when our data practices change, when required by law, or when we introduce new platform features that affect data collection or use.

When we make material changes to this Privacy Policy — meaning changes that substantively affect how your personal data is used or your rights in relation to it — unosyete will notify you by email to your registered address and/or via a prominent notice on the platform at least seven days before the changes take effect.

For minor or administrative updates (such as correcting typos or clarifying existing practices without changing them substantively), the "Last Updated" date at the top of this page will be updated and no advance notice will be given. Continued use of the unosyete platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, have a concern about how unosyete handles your personal data, or need to report a potential privacy issue, please contact our Data Protection Officer directly. We aim to respond to all privacy-related queries within five business days.

If you are not satisfied with unosyete's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For responsible gaming concerns, visit our Responsible Gaming page. For account or payment queries, see our FAQ or review the full Terms and Conditions.